Shop and Shipping Policy


While our products are final sale, we want to ensure you love our products as much as we do. As we are a small family business we are unable to absorb losses from shipping and re-shipping products, but it you have ordered something that doesn't fit you, your pup, or your pony, or have any other issues, please contact us so we can work to ensure your satisfaction. 

If you have any questions about our products before or after ordering, please do not hesitate to reach out to us at pupandponyco@gmail.com

We ship out in stock items within 1-5 days and ship using USPS, CanPar, FedEx or Purolator. We will send you a tracking number upon fulfilling your order. 

Thank you for visiting our website.

-Athena (Owner, Designer, Maker and Photographer)